Terms of Service

Terms of Service

Please read these Terms of Service carefully before using Elevate. By accessing or using our Services, you agree to be bound by these Terms.

Effective date: February 27, 2026Last updated: March 7, 2026

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Elevate ("Company," "we," "us," or "our") governing your access to and use of the Elevate website, web application, and Chrome browser extension (collectively, the "Services") available at https://elevatecareer.co.

By creating an account, accessing, or using the Services in any way, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must not access or use the Services.

If you are using the Services on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

2. Description of Services

Elevate is an AI-powered career development platform that provides the following features (the "Services"):

  • ATS Resume Scanner: Analyzes your resume against job descriptions to provide keyword match scores and formatting feedback.
  • AI Job Coach (Pip): A conversational AI assistant that provides career guidance, skill gap analysis, and job search strategy advice.
  • Interview Prep: AI-generated mock interview questions with feedback on your responses.
  • Resume Builder: Tools to create and format ATS-optimized resumes.
  • Application Tracker: A tool to track and manage job applications across multiple platforms.
  • Ghost Job Detector: AI-powered analysis of job postings to assess legitimacy and identify potential red flags.
  • Career Path Finder: AI-powered career assessment and matching tool.
  • Last-Minute Boost: Pre-interview confidence and preparation tool.
  • Success Journal: A personal win-tracking and mood check-in tool.
  • Chrome Extension: A browser extension that helps save job listings to your Application Tracker.
  • Job Market Data: Publicly available labor market data from the U.S. Bureau of Labor Statistics.

We reserve the right to modify, suspend, or discontinue any feature or aspect of the Services at any time, with or without notice.

3. AI Features — Important Disclaimer

Please read this section carefully. It contains important limitations on our AI-powered features.

3.1 AI-generated content is not guaranteed to be accurate

The AI-powered features of Elevate are powered by large language models (LLMs) operated by OpenAI. AI-generated content may contain errors, inaccuracies, outdated information, or content that is inappropriate for your specific situation.

You acknowledge and agree that:

  • ATS scores and keyword analysis are estimates and may not reflect any specific employer's actual ATS system.
  • AI-generated interview questions and feedback are illustrative examples only.
  • Career path recommendations, salary estimates, and job market data are based on general patterns and may not be accurate for your specific circumstances.
  • Ghost Job Detector scores are probabilistic assessments and do not guarantee any job posting is legitimate or fraudulent.
  • AI coaching responses are not tailored professional advice.

3.2 AI outputs are for informational purposes only

All AI-generated content is for informational and educational purposes only. You should independently verify any AI-generated information before relying on it for important decisions. We strongly encourage you to consult qualified professionals for advice specific to your situation.

3.3 No guarantee of employment outcomes

Use of Elevate does not guarantee any employment outcome, including getting a callback, passing an ATS screen, receiving an interview invitation, receiving a job offer, or obtaining employment. Career outcomes depend on many factors outside our control.

Any testimonials or success stories displayed represent individual results and are not typical. Your results may vary significantly.

3.4 OpenAI data processing

When you use AI-powered features, your inputs (including resume content, job descriptions, and coaching messages) are transmitted to OpenAI's API for processing. By using AI features, you consent to this transmission. Please review our Privacy Policy for details.

4. No Professional Advice

Elevate is a technology tool, not a professional services provider.

4.1 Not career counseling

The Services do not constitute professional career counseling, career coaching, vocational rehabilitation, or any other form of licensed professional career services. The AI Job Coach is an automated tool and is not a licensed career counselor, certified professional resume writer (CPRW), or certified career coach.

4.2 Not legal advice

Nothing in the Services constitutes legal advice. Information about employment law, workplace rights, or any other legal topic is for general informational purposes only and does not create an attorney-client relationship. Consult a licensed employment attorney for advice specific to your legal situation.

4.3 Not financial advice

Salary estimates and compensation benchmarks are for general informational purposes only and do not constitute financial advice. Consult a qualified financial advisor for advice specific to your financial situation.

4.4 Not mental health services

The mood check-in, affirmation, and emotional support features are not mental health services, therapy, counseling, or crisis intervention. These features are designed for general motivation during a job search and are not a substitute for professional mental health care. If you are experiencing a mental health crisis, please contact the 988 Suicide & Crisis Lifeline (call or text 988) or the Crisis Text Line (text HOME to 741741).

5. Eligibility

You must be at least 16 years of age to use the Services. By using the Services, you represent and warrant that you are at least 16 years old. If you are under 18, you represent that you have obtained parental or guardian consent.

The Services are intended for individuals seeking employment or career development. Use for commercial purposes, including reselling or redistributing AI-generated content, is prohibited without our prior written consent.

6. Accounts and Security

To access certain features, you must create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

You agree to notify us immediately at Contact Us of any unauthorized use of your account or any security breach. We will not be liable for any loss or damage arising from your failure to protect your account credentials.

7. Subscriptions, Billing, and Refunds

7.1 Subscription plans

Elevate offers both free and paid subscription plans. Paid plans are billed monthly or annually as selected at purchase. Subscription fees are charged in advance for each billing period.

7.2 Payment processing

All payments are processed by Stripe, Inc. By providing your payment information, you authorize us to charge your payment method for applicable subscription fees. Your payment information is subject to Stripe's Privacy Policy and Terms of Service.

7.3 Cancellation and refunds

You may cancel your subscription at any time from your account settings. Cancellation takes effect at the end of the current billing period. Subscription fees are generally non-refundable, except as required by applicable law. If you believe you have been charged in error, contact us at Contact Us within 30 days of the charge.

7.4 Price changes

We reserve the right to change subscription prices at any time. We will provide at least 30 days' advance notice of any price increases via email or a prominent notice within the Services.

8. Acceptable Use Policy

You agree not to use the Services to:

  • Violate any applicable law, regulation, or third-party rights.
  • Upload or share content that is illegal, harmful, threatening, abusive, harassing, defamatory, or obscene.
  • Impersonate any person or entity, or falsely represent your affiliation with any person or entity.
  • Attempt to gain unauthorized access to any portion of the Services or other accounts.
  • Use automated tools (bots, scrapers, crawlers) to access or extract data from the Services without our prior written consent.
  • Reverse engineer, decompile, or attempt to derive the source code of any part of the Services.
  • Use AI-generated content to deceive employers, misrepresent your qualifications, or engage in academic fraud.
  • Interfere with or disrupt the integrity or performance of the Services.
  • Use the Services for any commercial purpose without our prior written consent.

9. Intellectual Property

9.1 Our intellectual property

The Services, including all content, features, software, logos, and AI-generated outputs produced by our systems, are owned by Elevate or our licensors. You may not copy, modify, distribute, sell, or lease any part of the Services without our prior written consent.

9.2 Limited license to you

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your personal, non-commercial career development purposes.

9.3 AI-generated content

AI-generated outputs are provided for your personal use. You may use these outputs for your own career development. We retain all rights to the underlying models, prompts, and systems that produce such outputs.

10. User Content

"User Content" means any information, data, text, or files you submit to the Services, including resume content, job descriptions, coaching messages, and application data.

10.1 Your ownership

You retain ownership of your User Content. By submitting User Content, you grant us a limited, non-exclusive, worldwide, royalty-free license to use, process, store, and transmit your User Content solely for the purpose of providing the Services to you.

10.2 Content you should not submit

You should not submit Social Security numbers, financial account numbers, medical records, passwords, or other highly sensitive personal information beyond what is reasonably necessary for your resume or career profile.

11. Chrome Extension Terms

Use of the Elevate Chrome Extension is subject to these Terms and the Chrome Web Store Developer Program Policies. By installing and using the Extension, you agree that:

  • The Extension will only be used for its intended purpose of saving job listings to your personal Application Tracker.
  • You will not use the Extension to scrape or redistribute job listing data for commercial purposes.
  • You will keep your Extension token confidential and not share it with others.
  • We may update, modify, or discontinue the Extension at any time.

12. Third-Party Services and Links

The Services integrate with third-party services including OpenAI (AI processing), Stripe (payments), Manus Platform (authentication and infrastructure), and the U.S. Bureau of Labor Statistics (labor market data). Your use of these third-party services is governed by their respective terms of service and privacy policies. We are not responsible for any third-party service's actions, omissions, or data practices.

13. Disclaimers of Warranties

PLEASE READ THIS SECTION CAREFULLY. IT LIMITS OUR LIABILITY TO YOU.

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT: (A) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (B) THE RESULTS OBTAINED FROM USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE; (C) ANY AI-GENERATED CONTENT WILL BE ACCURATE, COMPLETE, OR SUITABLE FOR YOUR SPECIFIC SITUATION; OR (D) USE OF THE SERVICES WILL RESULT IN ANY PARTICULAR EMPLOYMENT OUTCOME.

Some jurisdictions do not allow the exclusion of implied warranties, so the above exclusions may not apply to you.

14. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ELEVATE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO: LOSS OF PROFITS, REVENUE, OR BUSINESS; LOSS OF EMPLOYMENT OPPORTUNITIES OR CAREER ADVANCEMENT; LOSS OF DATA; EMOTIONAL DISTRESS; OR ANY OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF OR INABILITY TO USE THE SERVICES.

Aggregate liability cap: Our total aggregate liability to you for all claims shall not exceed the greater of: (a) the total amount you paid to us in the twelve (12) months immediately preceding the event giving rise to the claim; or (b) one hundred U.S. dollars (USD $100).

Some jurisdictions do not allow the limitation of liability for consequential or incidental damages, so the above limitations may not apply to you.

15. Indemnification

You agree to indemnify, defend, and hold harmless Elevate and its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, costs, or fees (including reasonable attorneys' fees) arising out of or relating to: (a) your violation of these Terms; (b) your User Content; (c) your use of the Services in violation of any applicable law or third-party rights; or (d) your use of AI-generated content in a manner that harms third parties.

16. Termination

We may terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. You may terminate your account at any time by contacting us at Contact Us.

Sections 3, 4, 9, 13, 14, 15, and 17 shall survive termination of these Terms.

17. Dispute Resolution

17.1 Informal resolution

Before filing a formal legal claim, you agree to first contact us at Contact Us and attempt to resolve the dispute informally within 30 days.

17.2 Binding arbitration

If informal resolution fails, any dispute arising out of or relating to these Terms or the Services shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitrator's decision shall be final and binding.

17.3 Class action waiver

YOU AND ELEVATE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

17.4 Exceptions

Either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction to prevent irreparable harm pending arbitration.

18. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. To the extent that any dispute is not subject to arbitration, you consent to the exclusive jurisdiction of the state and federal courts located in Delaware.

19. Changes to These Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will update the "Last updated" date and notify you by email or through a prominent notice within the Services. Your continued use of the Services after the effective date of any changes constitutes your acceptance of the updated Terms.

20. Contact Us

If you have any questions about these Terms of Service, please contact us:

Elevate

Legal inquiries: Contact Us

Website: https://elevatecareer.co

These Terms of Service were last updated on March 7, 2026.